We are happy to refund/or exchange defective items within 10 days of receipt. Our goal is to make sure you are completely satisfied with your shipment.
If you are not satisfied with your purchase for any reason you can return your item in unused condition for a full refund, less shipping charges. Your refund will not be submitted until the item is received by us. Please contact us for return approval.
If you would like to exchange an item, we will be happy to do so. Just send the item back in an unused and unwashed condition and we will send you your new item. Additional shipping charges will be applied. We can not accept returns or exchanges of used items.
Payment:
Cupcake Cuddles is proud to offer a variety of payment methods. We accept Visa, Mastercard, American Express, Discover, and direct money transfers through PayPal. Credit card and PayPal orders are processed securely online. Simply add items to your cart and click checkout when you are finished.
Paypal is a free SECURED service to make online payments.
Delivery Time:
Delivery times vary but most products ship within 1-2 days. Please allow 4-5 days for shipping.
Shipping:
Cupcake Cuddles offers FREE SHIPPING on all orders over $100.00. Free shipping is via USPS First Class Mail, which can take anywhere from 1-5 business days for delivery. Insurance is optional on all other delivery methods.
Care Instructions for Cupcake Cuddles products:
All blankets, burp cloths, and silkies are machine washable. Simply wash on delicate cycle and line or tumble dry.
Wholesale Information:
All products offered at CupcakeCuddles.com can be purchased as wholesale. If you are a retail store that is interested, please contact us at info@cupcakecuddles.com.